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7 Best CRMs for SMBs [Prices, Features and Reviews]

CRM for SMEs (small and medium enterprises) can be the most important tool for a business to organize its sales. After all, a process is required to gain new customers and keep selling to current customers.


StreakCRM is a CRM for SMEs that is available in the English language.

In addition, StreakCRM has more than 405 opinions and ratings with very good results:

This CRM has a free plan with up to 500 contacts and several paid plans from $15 to $129 per month per user.

A CRM improves up to 27% in customer retention .Trackvia


5. HubSpot CRM

Best Free CRM (But With Limitations)

You’ve probably heard of HubSpot because of its popularity in SMB CRMs. HubSpot is easy to use and offers a wide range of tools.

The CRM has a nice interface, allowing you to see your entire sales funnel right on one dashboard. If you want more data, you can see all contact and sales activity, detailed reports and performance by user or team.

HubSpot has a mobile app for both iPhone and Android, email templates, real-time notifications, email tracking, scheduling, phone calls, and much more.

Hubspot has a plugin for web pages made in WordPress so you can capture data, have online chat, analytics and more.

This CRM is available in 8 languages ​​including Spanish and has more than 2,826 ratings and opinions from satisfied customers:


6. Agile CRM

Best CRM For SMEs All In One.

Agile CRM is one of the best all-in-one CRM software. It takes care of contact management, sales, marketing and customer service in a single panel . In addition, it is easy to use.

With this CRM for SMEs, you will get a 360-degree view of contacts, project management, events, calendars, timeline and much more. In addition to detailed reports, you can also access quick reports that you can then drill down to take a closer look at what’s going on.

They offer one-page contact management, deal tracking, appointment scheduling, project management, and much more…and that’s just for sales. They also have marketing features like a landing page builder, email tracking, and a social suite.

In addition, Agile CRM has a plugin for WordPress web pages so you can create popups and track the activities of potential customers on your website.


7. Bitrix24

Best CRM With Most Features.

Bitrix24 is a good CRM for SMEs for its lead management. It includes some awesome automation features, file sharing, and even an email marketing campaign module .

Additionally, this CRM has team collaboration tools like workgroups, chat, calendars, internal activity streams, and polls.

With Bitrix24 you can have sales funnels, reports, follow-up notifications and tasks to organize your business management.

What is a CRM?

A CRM (Customer Relationship Management) is a platform that allows you to manage all the relationships and interactions of your company with current and potential customers . The purpose of a CRM is to improve business relationships to grow your business.

With a CRM you can manage contacts, sales and the productivity of sales agents , among other functions. In addition, a CRM allows you to know the sales cycle and follow up on those potential customers to convert them into buyers.

In this way, you maintain control of the customer database and build marketing and sales strategies to increase the income of your business.