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7 Best CRMs for SMBs [Prices, Features and Reviews]

CRM for SMEs (small and medium enterprises) can be the most important tool for a business to organize its sales. After all, a process is required to gain new customers and keep selling to current customers.

The benefits of having a CRM are enormous and that is why more and more SMEs are looking for one.


Best CRM Integrated With Gmail or Google Workspace

StreakCRM works with G Suite and free Gmail accounts , and allows you to track emails from your customers and prospects.

You will be able to manage contacts and be aware of your sales funnels. If you already use Gmail or G Suite, this may be the best CRM software for you.

You can automatically save leads directly from your contacts, add tasks and reminders, schedule emails, create custom channels and funnels, add labels and notes, and much more.

StreakCRM is a CRM for SMEs that is available in the English language.

In addition, StreakCRM has more than 405 opinions and ratings with very good results:

streak reviews

This CRM has a free plan with up to 500 contacts and several paid plans from $15 to $129 per month per user.

A CRM improves up to 27% in customer retention .Trackvia


5. HubSpot CRM

Best Free CRM (But With Limitations)

You’ve probably heard of HubSpot because of its popularity in SMB CRMs. HubSpot is easy to use and offers a wide range of tools.

The CRM has a nice interface, allowing you to see your entire sales funnel right on one dashboard. If you want more data, you can see all contact and sales activity, detailed reports and performance by user or team.

HubSpot has a mobile app for both iPhone and Android, email templates, real-time notifications, email tracking, scheduling, phone calls, and much more.

Hubspot has a plugin for web pages made in WordPress so you can capture data, have online chat, analytics and more.

This CRM is available in 8 languages ​​including Spanish and has more than 2,826 ratings and opinions from satisfied customers:

hubspot reviews


6. Agile CRM

Best CRM For SMEs All In One.

Agile CRM is one of the best all-in-one CRM software. It takes care of contact management, sales, marketing and customer service in a single panel . In addition, it is easy to use.

With this CRM for SMEs, you will get a 360-degree view of contacts, project management, events, calendars, timeline and much more. In addition to detailed reports, you can also access quick reports that you can then drill down to take a closer look at what’s going on.

They offer one-page contact management, deal tracking, appointment scheduling, project management, and much more…and that’s just for sales. They also have marketing features like a landing page builder, email tracking, and a social suite.

In addition, Agile CRM has a plugin for WordPress web pages so you can create popups and track the activities of potential customers on your website.

AgileCRM is available in Spanish and English.

The platform has more than 408 ratings and opinions from users who are happy with their service:

agile crm reviews

The CRM has a free plan with up to 1,000 contacts and several paid plans from $9 to $48 per month per user.

Contact management (94%), interaction history (88%), and reminder scheduling (85%) are the most requested features in a CRM .Software Advice

7. Bitrix24

Best CRM With Most Features.

Bitrix24 is a good CRM for SMEs for its lead management. It includes some awesome automation features, file sharing, and even an email marketing campaign module .

Additionally, this CRM has team collaboration tools like workgroups, chat, calendars, internal activity streams, and polls.

With Bitrix24 you can have sales funnels, reports, follow-up notifications and tasks to organize your business management.

This CRM is available in 19 languages, including Spanish, and has more than 474 ratings and opinions from its users:

bitrix24 reviews

Bitrix24 has a free plan and various paid plans from $19 to $159 per month depending on how many features you need.

market is estimated to be $80 billion by 2025.Super Office

What is a CRM?

A CRM (Customer Relationship Management) is a platform that allows you to manage all the relationships and interactions of your company with current and potential customers . The purpose of a CRM is to improve business relationships to grow your business.

With a CRM you can manage contacts, sales and the productivity of sales agents , among other functions. In addition, a CRM allows you to know the sales cycle and follow up on those potential customers to convert them into buyers.

In this way, you maintain control of the customer database and build marketing and sales strategies to increase the income of your business.